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Collections Manager
$86k-115k (estimate)
Full Time | Banking 11 Months Ago
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Heritage Federal Credit Union is Hiring a Collections Manager Near Newburgh, IN

Heritage Federal Credit Union, a Best Places to Work in Indiana company, is growing thanks to our dedicated teams' focus on helping our members and community grow. It is a fun, caring environment, where what you do matters. Due to our growth, we are searching for a Collections Manager to join our amazing team.
This role will oversee the daily operations of the credit union’s collection department. Responsible for minimizing current delinquency by analyzing and monitoring collection accounts to reduce losses. Ensures established policies, procedures, and legal requirements are followed. Trains, directs, and oversees collectors.
What you’ll do:
  • Establish department productivity and quality standards for collectors.
  • Measure collection activities, workflows, and procedures to maximize efficiency and quality.
  • Ensure that timely collection efforts are made.
  • Develop and conduct department training for new hires.
  • Provide assistance with complex and sensitive collection activities.
  • Conduct monthly one on one’s to discuss performance.
  • Continually looks for efficiencies with processes to ensure the staff’s best use of time and that members are efficiently served.
  • Conduct performance appraisals as required.
Qualifications/Experience Required:
  • College degree in business, finance, or a related field; or equivalent experience.
  • At least five years of progressive collection experience
  • Thorough knowledge of collections.
  • Good verbal public relations skills.
  • Understanding of real estate collection and foreclosure laws.
  • Strong leadership and supervisory skills.
About Heritage Federal Credit Union
Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, attends school, participates in programs to alleviate poverty or distress, or participates in associations headquartered in; and businesses and other legal entities, incorporated and unincorporated organizations located in; or maintaining a facility located in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, and Harrison Counties in Indiana; and Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, and Crittenden Counties in Kentucky; and Lawrence, Wabash, White, Gallatin, and Hardin Counties in Illinois. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$86k-115k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

05/11/2024

WEBSITE

hfcu.info

HEADQUARTERS

EVANSVILLE, IN

SIZE

25 - 50

FOUNDED

1965

TYPE

Private

CEO

BEN RANDALL

REVENUE

<$5M

INDUSTRY

Banking

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The job skills required for Collections Manager include Bankruptcy, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Collections Manager positions, which can be used as a reference in future career path planning. As a Collections Manager, it can be promoted into senior positions as a Credit and Collections Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Manager. You can explore the career advancement for a Collections Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Collections Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Manager job description and responsibilities

CollectionsManagers monitors agents and oversee collections activities for the bill units assigned to them.

03/03/2022: Cincinnati, OH

Monitor the status of both automatic and manual actions defined by the collections scenario.

03/28/2022: Tuscaloosa, AL

Collections managers supervise the work of collections agents.

03/04/2022: Bergenfield, NJ

When a bill unit first enters a collections scenario, Collections Manager sets the first action's status to Pending and all other actions' status to Waiting For Dependents.

03/31/2022: Charleston, SC

Leading and developing the collections or accounts receivable team.

05/06/2022: Durham, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Manager jobs

Automatic actions are performed by Collections Manager.

04/01/2022: Boulder, CO

As a result, collections actions will begin after a lengthy period of nonpayment.

02/20/2022: Canton, OH

A collections manager oversees long term preservation for collections.

04/10/2022: Manchester, NH

Collections managers are busy drivers of the revenue function.

02/15/2022: Paramus, NJ

There are any number of different paths to becoming a successful collections manager today, but probably the most reliable begins with education and training.

02/21/2022: Pensacola, FL

Step 3: View the best colleges and universities for Collections Manager.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College